Training: Microsoft Windows Endpoint Administration

Description

In an increasingly hybrid work environment, endpoint management has become a strategic priority to ensure the security, performance, and compliance of IT infrastructures. This training provides comprehensive mastery of the tools and methods for administering Windows 10/11 endpoints—whether local, remote, or mobile.

You will learn how to effectively deploy, configure, secure, monitor, and troubleshoot Windows devices in a professional context. Special focus is given to modern management using Microsoft Intune (Endpoint Manager), security features such as BitLocker, Defender, and GPO, as well as task automation with PowerShell.

Delivered by a Microsoft-certified instructor, this course combines theory, real-world demonstrations, and hands-on labs to ensure you are fully operational by the end of the program. It also prepares you for the MD-102: Endpoint Administrator Associate certification, recognized internationally.

🗓️ Day 1 – Introduction and Windows Deployment

  • Windows editions and usage scenarios
  • Deployment methods (Autopilot, MDT, SCCM)
  • Installation, activation, and initial configuration
  • Licensing, updates, and integration into the enterprise environment

🗓️ Day 2 – Device and Profile Management

  • Integration with Azure AD / Active Directory
  • Introduction to Microsoft Endpoint Manager (Intune)
  • Device enrollment and mobile device management (MDM)
  • User profiles, configuration policies, compliance policies
  • Conditional access and mobility management

🗓️ Day 3 – Endpoint Security

  • BitLocker: encryption, recovery, centralized management
  • Microsoft Defender Antivirus and Defender for Endpoint
  • Managing security GPOs
  • Windows Hello, Credential Guard, application control
  • Windows Update for Business

🗓️ Day 4 – Support, Troubleshooting, and Automation

  • Remote Desktop, Quick Assist, and remote PowerShell
  • PowerShell scripts for managing accounts, devices, and services
  • Monitoring: Event Viewer, alerts, performance analysis
  • Troubleshooting scenarios: network, boot issues, corrupted profiles, etc.

🗓️ Day 5 – Monitoring & Certification Preparation

  • Performance tracking with Endpoint Analytics
  • Complete endpoint administration scenarios (practical lab)
  • Mock quiz for MD-102 certification prep
  • Exam success tips + Q&A session
  • Final review and evaluation

This training is intended for:

  • Desktop administrators and IT technicians
  • Helpdesk technicians (Level 2 or 3)
  • System engineers responsible for managing IT assets
  • IT managers and consultants deploying Microsoft 365 / Intune
  • Anyone preparing for the Microsoft MD-102 certification
  • Good knowledge of the Windows client environment
  • Basic understanding of networking and Active Directory
  • Initial experience in user support is a plus

At the end of this training, you will be able to:

  • Deploy and configure Windows 10/11 workstations in a corporate environment
  • Manage devices and users via Intune and Azure AD
  • Apply security, compliance, and update management policies
  • Protect endpoints using BitLocker, Defender, and Group Policy (GPO)
  • Monitor endpoints remotely and automate administration with PowerShell
  • Effectively prepare for the MD-102 certification

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