Skip to main content

Description

Master VMware vSphere® 8, the leading server virtualization solution in professional Cloud computing environments. Renowned for its performance and reliability, vSphere is now a cornerstone of enterprise IT infrastructures. To ensure availability and efficiency, organizations are looking for experts who can respond quickly when issues arise.

This intensive 5-day training will equip you with advanced technical skills to effectively diagnose and resolve issues related to VMware vSphere® 8 infrastructures. You will learn how to use troubleshooting tools such as the CMD terminal, vRealize Log Insight, and many other essential utilities for managing virtualized systems.

By the end of this training, you will be able to:

  • Identify and resolve network, storage, and cluster failures
  • Troubleshoot issues related to vCenter Server and ESXi
  • Efficiently manage complex virtualized environments

In addition, this program prepares you to successfully earn the VMware Certified Professional – Data Center Virtualization (VCP-DCV 2024) certification — a strong testament to your skills and a valuable asset in today’s IT job market.

Day 1 – Introduction & Troubleshooting Methodology

Introduction to Troubleshooting

  • Scope of troubleshooting
  • Using a structured approach for fast and efficient diagnosis
  • Types of issues: configuration vs operational

Troubleshooting Methods & Tools

  • Overview of essential command-line tools and utilities
  • Using the vSphere ESXi command shell
  • ESXCLI: local usage and standalone ESXCLI
  • CLI commands to view, configure, and manage vSphere components
  • Choosing the right tool based on the troubleshooting context

Day 2 – Advanced Diagnostic Tools & VMware Skyline

Log Files & Diagnostics

  • Locating key log files
  • Using logs for incident analysis
  • Reading and interpreting logs in real-world scenarios

VMware Skyline

  • Features and benefits
  • Types of information provided by Skyline Health
  • Using Skyline Advisor for diagnostic cases
  • Introduction to the REST API for technical support

Day 3 – Troubleshooting Network and Storage Issues

Virtual Network Issues

  • Troubleshooting standard and distributed switches
  • VM connectivity and network management issues

Storage Issues

  • vSphere storage architecture: components and operation
  • Datastore problems (types, connectivity errors, configuration errors)
  • Reading logs to identify storage-related incidents
  • Using ESXi/Linux commands for storage diagnostics
  • Snapshot and performance issues
  • Multipath I/O: diagnosing missing access paths

Day 4 – Troubleshooting Clusters and Virtual Machines

vSphere Clusters

  • Troubleshooting vSphere HA
  • Common issues with vMotion and DRS: analysis and resolution

Virtual Machines (VMs)

  • Understanding VM file structure
  • Snapshot issues: identification, analysis, and resolution
  • Power-on issues, connection state, VMware Tools problems

Day 5 – Troubleshooting vCenter and ESXi

vCenter Server

  • Diagnosing vCenter services and database issues
  • Using the command line (CLI/Bash) to analyze errors

ESXi Hosts

  • Identifying common ESXi host errors
  • Analyzing failure scenarios and complete resolution

Recap Practice Cases

  • Hands-on cross-functional troubleshooting scenarios

This training is aimed at all IT professionals involved in the administration, management, or integration of virtualized systems. It is also ideal for individuals who wish to prepare for the VMware Certified Professional – Data Center Virtualization (VCP-DCV 2024) certification.

Targeted Profiles:

  • System Administrators
  • System Engineers
  • IT Managers or Directors (CIOs)

To fully benefit from this training, participants must possess the following skills:

  • Ability to install and configure vCenter Server and ESXi hosts.
  • Capability to create and manage vCenter objects, such as data centers, folders, etc.
  • Proficiency in configuring and modifying both standard and distributed switches.
  • Ability to connect an ESXi host to NAS, iSCSI, or Fibre Channel storage solutions.
  • Capability to create and manage a VMFS datastore.
  • Skill in modifying a virtual machine’s hardware configuration.
  • Mastery of virtual machine migration operations using vMotion and Storage vMotion.
  • Ability to configure and administer a vSphere DRS cluster.
  • Ability to configure and administer a vSphere HA cluster.
  • A solid understanding of key command-line tools such as ESXCLI, DCLI, and PowerCLI.

Recommended training courses to acquire these skills include:

By the end of this training, you will be able to:

  • Master the fundamental concepts and troubleshooting methodologies in a VMware vSphere environment
  • Effectively use the vSphere Client, command-line interfaces (CLI), and log files to configure, diagnose, and resolve issues
  • Understand the role and contents of key log files generated by vSphere
  • Explain the benefits and features of VMware Skyline for proactive incident analysis
  • Identify and resolve network and storage issues based on observed symptoms and system logs
  • Diagnose failures within vSphere clusters, identify probable root causes, and apply appropriate fixes
  • Troubleshoot common issues related to vSphere High Availability (HA)
  • Address virtual machine (VM) issues including migration failures, snapshot errors, and connectivity problems
  • Identify and resolve failures affecting VMware ESXi™ hosts and vCenter Server® by analyzing different failure scenarios
  • Diagnose performance drops by pinpointing the vSphere components involved
  • Effectively prepare for the official VMware Certified Professional – Data Center Virtualization (VCP-DCV 2024) certification

We design, build and support digital products for clients who want to make a positive impact in their industry. Creative with technology, we develop great solutions to help our clients grow and especially by strengthening our relationships based on continuous improvement, maintenance, support and hosting services.

Follow us