CompTIA A+ training

Description

CompTIA A+ certification is an essential reference for professionals wishing to begin their career in the IT field. Developed by experts in information systems, this certification is recognised worldwide and attests to the technical skills and professionalism of IT support technicians.
During our CompTIA A+ training course, you will develop proficiency in several areas through practical work. You'll explore hardware components, installation and configuration of operating systems, networking, and the security of computers and mobile devices. You'll also learn how to troubleshoot hardware, software and networks, while discovering the best practices essential for excelling as an IT support professional.
This intensive five-day programme not only prepares you to become a competent IT support technician, but also gives you the opportunity to take the CompTIA 220-1101 and 220-1102 exams, which are included in our package (for more information, see the certification tab).

1. Introduction to Computer Troubleshooting

  • Good practice in troubleshooting.
  • Safety during troubleshooting.

2. Understanding Processors and Motherboards

  • Motherboard formats and structures, and the main manufacturers.
  • Processor classification and operation.

3. Knowledge of Power Supplies

  • Types of power supply connectors and installation of a power supply unit.
  • Troubleshooting techniques for power supplies.

4. Memory Operation

  • Differences between read-only memory and RAM (Random Access Memory).

5. Additional Components and Storage Media

  • Types of expansion interfaces and installation of expansion cards.
  • Knowledge of disk drives, RAID storage, optical drives and other storage media.

6. Input and output devices

  • Identification of input, output and I/O peripherals.

7. Video Devices

  • Display technologies and installation/troubleshooting of display devices.

8. Windows Operating Systems and Alternatives

  • Specific features of the different versions of Windows, installation and updates.
  • Introduction to alternative operating systems such as Linux and macOS.

9. Administration of Windows 10 and 11

  • Features, services, settings via the control panel, use of CMD commands, troubleshooting.

10.network basics

  • Types of networks, network devices and Internet connections.

11. Network Cabling and Connectors

  • Network connections with twisted-pair, coaxial and fibre-optic cables.

12. Communication protocols

  • Configuration of TCP/IP protocols, transport and application layer protocols.

13. Wi-Fi operation

  • Wi-Fi standards and types of wireless encryption.

14.Network configuration in WindowsFile 

  • sharing, security, network connections and resolving connectivity problems.

15.Virtualisation and Cloud Computing

  • Virtualisation and cloud computing technologies.

16. Mobile Devices

  • Mobile device characteristics, connectivity and troubleshooting for Android and iOS.

17. Basics of Computer Security

  • Types of computer threats and available protection.

18. Data Security and Information Systems (IS)

  • Windows Operating Systems and Alternatives
  • Specific features of the different versions of Windows, installation and updates. Introduction to alternative operating systems such as Linux and macOS.

19.Administration of Windows 10 and 11 Features,

  • services, settings via the control panel, use of CMD commands, troubleshooting.

21. Standard Operating Procedures (SOP)

  • Good workstation practices, IT environment, advanced security rules, protection of personal data and professional conscience.

This course is aimed at

  • anyone wishing to pursue a career in computing and information technology or to acquire basic knowledge in these fields.

To follow the CompTIA A + training course, you need the following prerequisites:

  • basic knowledge of how computers and information technology work.

On completion of the CompTIA A+ course, you will be able to achieve the following objectives:

  • Understand the fundamentals of IT support and customer relations.
  • Identify and analyse how the components of a computer and mobile devices work.
  • Install various operating systems, such as Windows, Linux, macOS, Android and iOS for mobile devices.
  • List the types of peripherals on a computer and understand their respective roles.
  • Optimise the performance of a computer or mobile device.
  • Discover the basics of virtualisation and cloud computing.
  • Acquire a basic understanding of IT security.
  • Understand how networks work and how to configure them.
  • Apply troubleshooting techniques using software solutions adapted to computers and mobile devices.
  • Pass the 220-1101 and 220-1102 CompTIA A+ exams to obtain certification.

Training Details

  • Reference : VIR-FCA01
    Training location : Virtual Classroom
    Date :
    Duration : 5 Days
    Price : FCFA1,090,000

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